Privacy should feel understandable.

1. Who is responsible

Opening Play is operated by Kadren Technologies Inc.. Formal notices may be sent through our support and privacy form or to 1103–1099 Marinaside Crescent, Vancouver, BC V6Z 2Z3, Canada.

2. Information we process

We process account and authentication details; setup choices and free-text scenario details; live microphone audio while a session is active; finalized transcript messages; conversation state and relationship/safety outcomes; coaching and short saved history; service diagnostics, allowances, feedback, campaign tags, and provider usage/cost.

Do not provide sensitive or unnecessary information about another person. Raw voice recordings are transmitted for live transcription and response generation but are not saved as account history.

3. How and why it is used

We use this information to create a fictional adult practice partner, run the conversation, preserve context, generate evidence-grounded coaching, secure the service, enforce the two-practice beta allowance and 15-minute limit, investigate problems, understand privacy-safe product use, and meet legal obligations.

The AI partner is fictional. Opening Play does not recreate or predict a real person, sell practice content, or use it for targeted advertising.

4. Processing partners

OpenAI processes the minimum text/audio context needed for AI conversation, transcription, persona preparation, and coaching. Supabase provides authentication, database, and storage infrastructure. Vercel hosts the application. Stripe will process payment details only when paid access is enabled. Providers may process data outside your country, including Canada.

5. Storage, history, and retention

Saved history contains a concise practice summary, not raw audio. Operational scenario details, finalized transcript messages, runtime context, derived state, and relationship decisions are stored server-side only as needed for reliable conversation, audit, support, and coaching. Most transcript/runtime records carry a 30-day expiry; safety, coaching diagnostics, and sessions generally carry a 90-day expiry; beta analytics, cost records, optional feedback, and support requests carry a 12-month expiry. Automated daily cleanup removes expired eligible records.

Saved practice summaries remain until you delete them or your account. Backups and records needed for security, accounting, disputes, or legal duties may remain for a limited additional period.

Optional coaching checks

Typing a coaching retry alone does not send or save it. If you choose to check it, OpenAI receives the rewrite and the relevant original coaching moment. If you choose a next-practice comparison, OpenAI receives the earlier lesson and the later practice’s finalized transcript. Saved checks include the selected evidence and feedback and expire with the original coaching evidence, within 30 days. They are private, are not public skill scores, and do not use a practice allowance. Optional coaching-fit feedback follows the feedback retention period above.

6. Your choices

You may review or delete saved history, delete your account, and request access, correction, or deletion through Support. Necessary processing is required to provide live practice.

7. Security, adults only, and changes

We use row-level access controls, server-held secrets, rate limits, retention limits, and privacy-minimized diagnostics. No system is perfectly secure. Opening Play is for adults 18 or older. Material policy changes will receive an updated effective date and notice where required.